Legal
Privacy Policy.
Last updated July 25, 2026. This policy explains what we collect when you request a quote, how we use it, and the choices you have.
Who we are
Green Doors and Windows ("we", "us", "our") is a door and window installation company serving the Greater Toronto Area. This policy applies to information collected through our website, phone calls, text messages, and in-person consultations.
Information we collect
We only collect what we need to prepare a quote and follow up with you:
- Contact information you provide — name, phone number, email (optional), and service address.
- Project details you share — product interests, opening counts, photos, and notes about your home.
- Basic technical data from your visit — device type, browser, and pages viewed, used only to keep the site working and secure.
We do not collect payment card information on this website and we do not sell your data. Ever.
How we use your information
- Respond to your estimate request or inquiry.
- Schedule on-site measurements and installation.
- Send project-related updates, quotes, invoices, and warranty documentation.
- Improve our services and website reliability.
- Meet our legal, tax, and warranty record-keeping obligations.
Who we share it with
We share your information only with parties needed to deliver your project:
- Manufacturers and suppliers, to size and order your products.
- Installation crew members assigned to your job.
- Service providers who help us run the business (hosting, email, accounting).
- Government or legal authorities where required by law.
How long we keep it
Quote requests we don't move forward with are deleted within 24 months. Project records — contracts, invoices, and warranty paperwork — are kept for the length of the applicable warranty plus any period required by Canadian tax and consumer-protection law.
How we protect it
Your information is stored on reputable Canadian and North American hosting platforms and is protected with industry-standard technical and organizational safeguards. Access is limited to team members who need it to do their jobs.
Your choices and rights
Under Canadian privacy law (including PIPEDA) you may:
- Request a copy of the personal information we hold about you.
- Ask us to correct information that is inaccurate.
- Ask us to delete information we no longer need to keep.
- Withdraw consent to further marketing at any time.
To make a request, call (647) 878-6098 or use our contact form.
Cookies
We use a small number of essential cookies to run the site and remember your preferences. We do not use third-party advertising cookies.
Children
Our services are not directed at children under 13 and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with a new "Last updated" date.
Contact us
Questions about this policy or your information? Call (647) 878-6098 or reach us through our contact page.

